Managed services

Keep Every Location Active, Consistent and Connected

IBS managed social media services are built primarily for retail and multi-location organizations. The previous IBS website described support across a large retail-outlet footprint, with account setup, publishing, promotions and customer messaging handled as an operating process rather than an occasional creative project.

Social Account Management

Administer retail social accounts so posting, access and brand presentation stay consistent across locations.

Account Setup

Create and configure pages, logins and related assets — including QR-code access where useful for in-store customer interaction.

Content Publishing

Keep locations active with scheduled publishing rather than leaving stores to post whenever someone on shift has time.

Promotional Campaigns & Creative Coordination

Coordinate promotional ads and campaign assets across major platforms, including Facebook, Instagram and X/Twitter where the client is active.

Customer Messaging & Local Offers

Handle customer messages and communicate local offers, events and promotions so multi-location brands do not go quiet between campaigns.

Campaign Administration

Administer paid and unpaid campaigns, with a practical emphasis on Facebook campaign operations for retail clients.

Next Step

Turn Social Media Administration Into a Managed Process

Tell us where operational complexity is slowing your organization down. IBS can help you design a smarter, more scalable back-office model.