Managed services

Keep Every Store, Employee, Product and Transaction in Sync

IBS specializes in administering retail POS environments so stores can sell, report and reconcile with fewer configuration gaps. Consultants help manage users, catalogs, promotions, tax settings and commission structures — then support the reconciliation work that follows each day’s activity.

POS Configuration & Administration

Keep store-level POS settings organized as locations, products and employees change. IBS has published experience administering retail wireless POS environments including RQ4, ELEVATE, CELLU-POS and RT-POS.

User & Employee Access Management

Set up and maintain employee access so the right people can complete the right transactions, and departed staff do not remain active in the system.

Store Setup

Support new-store and change-of-store configuration so selling can start with the correct products, taxes and users already in place.

Product & SKU Administration

Maintain products and SKUs so inventory, promotions and reporting refer to the same catalog the stores are actually selling.

Promotions, Coupons & Offers

Create and administer promotions and coupons so campaign activity is reflected correctly at the register and in later reconciliations.

Tax Configuration

Help configure applicable state and local tax settings in the POS so transaction records are not built on incomplete tax setup.

Sales Commission Setup

Configure employee sales commission structures so payouts can be calculated from the same transaction data used for store reporting.

Transaction Support & Reconciliation

Support day-to-day transaction questions and the reconciliation work that keeps POS activity aligned with sales, inventory and commission records.

Next Step

Simplify POS Administration Across Your Retail Network

Tell us where operational complexity is slowing your organization down. IBS can help you design a smarter, more scalable back-office model.